Citizen Participation, Dialogue And Prior Consultation
We recognize and value citizen participation as a fundamental element and right of all our stakeholders in the exercise of their citizenship and their role in relation to everything that may impact or transform their lives and the territories they live in.
Our differential approach in the processes of citizen participation and engagement with ethnic groups goes beyond the considerations of current regulations in the countries we operate in, mainly with regard to prior consultation. Our interactions with ethnic communities promote full respect for their dignity, human rights, their productive means and their worldview, seeking to guarantee their informed participation in projects that will be developed in their territories.
Policies and Commitments
Good neighborliness is based on listening and learning from communities, respecting their customs and traditions, reinforcing their identity and generating genuine, sustainable and long- term relationships.
- Dialogue among equals
- Genuine relationships
- Commitment
- Trust
Our Approach and Our Management
Recognizing the right to citizen participation and promoting dialogue and prior consultation are fundamental in our processes.
Local Participation
Our socio-environmental management transcends regulatory compliance and is directly linked to our essence and the spirit of permanence and good neighborliness in the territories where we work.
Dialogue With Neighbors
We operate in ethnically and culturally diverse territories, and we understand that value generation is based on consultation and dialogue.
Tracking And Monitoring
The development of citizen participation, dialogue and prior consultation opportunities have follow up processes and mechanisms according to their respective characteristics.
Goals
Short Term
0-3 years
- Implement best practices in citizen participation, environmental democracy and other issues related to guarantees of access to information and participation.
- Maintain at least 90 % effective closure of grievances by December 2023.
- Hold at least two (2) Transparency Meetings with stakeholders, in producing blocks.
- Comply with at least 90 % of the actions associated with established commitments and agreements.
Medium And Long Term
3-5 years
- Create a plan to strengthen and improve citizen participation processes that includes metrics and aspects to ensure effective participation and access to information with equality and involvement of all stakeholders.
- Implement at least two (2) new citizen participation practices, taking into account the moments before and during operational projects as well as their closure.
- Engage more than 300 leaders in the Leaders for Good Coexistence programs13.
Long Term
5 years and more
- Increase by 30 % the number of people in our Leaders for Good Coexistence Program, which focuses on participation and public management in public spheres.